We take pride in the quality and value of everything we offer on Healthy Child. Our goal is to make you happy. If for any reason you are dissatisfied with a purchase, please let us know via e-mail or by calling us at 888-224-6264. We will assist you politely and promptly in trying to resolve the issue.

Returning an Item

Most products sold on Healthy Child are shipped directly to you from the manufacturers. We work with several manufacturers who have different return policies and warranties. Please see the return policy provided on each individual product page.

In most cases, customers are responsible for return shipping costs. Please do not ship any return products to Healthy Child since we will have to forward ship it to the manufacturer and charge you for the additional shipping. You must first call or email us so we can give you a return authorization code and the correct shipping address for your return. The manufacturer will contact us when they receive your return and, if it is a legitmate return within the return limitations, we will promptly process your refund. If you paid any shipping costs to have the product shipped to you, these charges are not refundable. We are not liable for any damages to a product during return shipping so shipping insurance is recommended.

If you return an item to a manufacturer who does not allow returns on the item, we cannot process a refund.