Why Buy from Healthy Child?

Get the Lowest Prices Guaranteed, Exceptional Customer Service AND Peace of Mind!

20+ Years of Research, Education and Support

We help you do the right thing for your family

Like other moms you want your child to sleep well on a safe, healthy mattress. But it’s confusing to read all the claims. How do you find what’s truly non-toxic when you already have enough to do! We’ve done the research (20+ years), so you can have peace of mind knowing that you’ve done the right thing.

Trust, integrity and an unwavering devotion to you and your family

You don't have to figure this out on your own. We are here to support you in whatever you need. We'll help you decide what's best for your unique child and we'll get your mattress, bedding or air purifier to you as fast as possible. Unlike other companies, we continue to be here for you if you ever have any problems. 

Support a Small Business while Saving Money

With Healthy Child you can do both. Buying from Healthy Child guarantees you the best price possible with our price-matching policy and free standard shipping. And our free Gift Card saves you even more money. You are supporting a mom-owned and operated small American business rather than helping a corporate CEO with another big bonus.

Read what our customers say about us.

A Mom Owned and Operated Business

We are moms with decades of parenting experience. Our founder, Jane Sheppard, started Healthy Child in 1997, shortly after becoming a mother. She learned about the toxic threats to her own child and how to reduce exposures. Jane became passionate about examining the research, thoroughly questioning the manufacturers, and sharing the information. She formed an advisory board of doctors and scientists, and the Healthy Child Newsletter was born.

Most mattress, bedding and furniture products on the market are toxic and unsafe for babies and children. So we made it our mission to find healthy alternatives and make them available at Healthy Child. And we have the most effective air purifier to reduce the toxic air in homes. It’s our passion to provide you with reliable, truthful and substantial information about each product so you can make a truly informed decision.

Jane-Sheppard-healthy-child

A BBB Accredited Business

Rating: A+

We are a Better Business Bureau accredited business (since September 2015) and have an A+ rating.

BBB Accreditation signifies trust and integrity, and an unwavering commitment to consumers. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

Here's What We Provide . . .

Free Standard Delivery

We provide free standard shipping on most items shipped within the Contiguous US (see exceptions below). This is a huge saving on large items such as mattresses and air purifiers. 

Exception – NYC Freight Shipping

Naturepedic freight orders (twin – king mattresses/boxsprings/toppers) shipping to a New York City zip code incur a $100 surcharge. Freight companies charge $100 more for orders delivered within New York City zip code areas. We pay standard shipping, but will charge you the $100 surcharge for NYC area deliveries. Healthy Child does not add any fees to the actual cost to ship.

Exception – In Home Delivery

Healthy Child pays a portion of In Home Delivery shipping method. If your order is shipping via In Home Delivery we will provide a shipping quote to you and pay a portion of the shipping cost.

Shipping to Hawaii, Alaska, Puerto Rico, Virgin Islands

If your order is shipping to HI, AK, PR, VI or Canada, there will be additional shipping charges for your order. Not all items can be shipped to these areas. Please contact us for a shipping quote. Please list the products and sizes you want, plus your entire shipping address when you email us.

PLEASE NOTE: Your order will checkout with free shipping, and shipping cost will be charged to your method of payment after you accept the quote.

Shipping Outside the U.S.

We do not ship to countries outside the U.S. and Canada.

Shipping APO

We are sorry that we cannot ship to APO addresses.

Shipping Methods and Timeframes

Most orders ship to you directly from the manufacturer. Each manufacturer has their own shipping method and shipping timeframes. In most cases, you will find the shipping timeframes on each individual product page for that particular product.

Your order will be processed immediately and we maintain contact with the manufacturer to ensure your item is shipped ASAP. We will send you tracking info after your item has shipped.

If you don’t see a shipping timeframe, feel free to contact us, since shipping timeframes can change frequently, and we can let you know what to expect.

Please note that we do everything possible to get your order shipped within the timeframes listed on our site. However, sometimes manufacturers will run out of items before they are able to let us know and sometimes there are shipping delays that are beyond our control. In that case, we will let you know ASAP and we will follow up on your order until it is shipped. Rest assured that we do everything possible to get your  order to you as quickly as possible.

Expedited Shipping

Contact us if you would like overnight, 2-day, or 3-day shipping and we will let you know if it is possible and the cost. Certain heavy items, such as mattresses and furniture, cannot be shipped via these expedited shipping methods.

Lowest Price Guarantee

Healthy Child’s Guaranteed Low Pricing Policy

In addition to providing you with thoroughly researched, excellent quality, safe products, reliable information, and extraordinary customer service ~ we want to make sure we are giving you the best price possible!

Price Match

We’re pretty sure we offer the best deal, but if by chance you do find the exact product listed at a lower price on another website with free shipping and no tax, we will match the price.

Contact us for a price match.

To receive a price match:

  • Provide proof of a lower total price. The price must include tax and shipping.
  • Product must be the identical manufacturer, model and size, with no variations.
  • Price matches cannot be combined with other offers and coupon codes

NOTE that if the price on another site is extremely low or violates the manufacturer's MAP pricing, we may not be able to match the price.

Free Gift Card

Healthy Child Gift Card – Limited Time Offer!

Place an order over $250 and receive a Gift Card to use on any future order at Healthy Child! (See policies below.)

Spend Over:

$250 and receive a Gift Card of $20
$350 and receive a Gift Card of $45
$675 and receive a Gift Card of $85
$1,150 and receive a Gift Card of $125
$1,590 and receive a Gift Card of $175

Gift Card Policies:

When you qualify for a gift card, we will send you a Gift Card coupon code via email to use on your next order. You will have this coupon on file in your account until you use it – no expiration.

A Gift Card will not be issued if any discount coupons or price match are used in the order. If you return a product that qualified you for a gift card and your gift card has been used, the value of the gift card will be deducted from your refund amount.

Expertise, Reliability and Trust

Healthy Child has been in business since 1997. Before selecting a product on Healthy Child, we do extensive research to find the highest quality, most non-toxic products available. We do the research for you. Through extensive research on environmental toxins and safe, natural materials and ongoing communication with environmental scientists and doctors, we provide you with reliable, information that you can trust. There is no question that the products you buy from Healthy Child are safe and healthy for your children.

Exceptional Customer Service

You receive personal, friendly, and fast customer service from knowledgeable mothers who understand your needs. We provide the best service whether you want to order immediately, or if you have questions, or need follow-up care. We’re always here to help and we strive to:

  • Help you to get exactly what you need and desire for your family.
  • Make certain you are extremely happy and satisfied with every aspect of your purchasing experience.
  • Provide you with reliable, solid information and only the truth about environmental toxins and safe mattress and bedding materials
  • Understand the needs and concerns of new moms and parents and all the issues on natural, non-toxic parenting.

Fast, Attentive Order Processing

We keep you informed about your order. We carry products from several different manufacturers, and the products are shipped directly from the manufacturer to you. Each product page gives you the shipping time frame for that item, and most items are shipped within 1-3 business days. We maintain positive relationships with manufacturers who prioritize your order and make certain your order is shipped on time. If an item is backordered, we let you know ASAP and we keep on top of it until you have received your order.

Safe, Secure Order Processing

At Healthy Child, you can shop online with confidence. Your personal data and credit card information is protected. We have partnered with PayPal PayFlow, a leading payment gateway, to offer safe and secure credit card transactions for our customers.

We use the Comodo Extended Validation SSL Certificate which offers the highest available levels of trust and authentication. The EV Certificate was designed to strengthen e-Commerce security and combat phishing attacks to make EV SSL the most complete SSL certificate available. It provides the green address bar to provide immediate, visible trust, and has a 2048-bit, highest assurance SSL Certificate, with 99.9% Browser Recognition.

The PayPal PayFlow Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

View our privacy policy.

This is just some of the feedback we have received from our happy customers:

I just wanted to say thank you for a fantastic experience with your company. Not only did you agree to match the price I could get at a big box store, but you sent me emails to reassure me that the mattress covers would arrive when I needed them. They did, and I could not have asked for a better experience.

Lisa Craddock

In this age of the internet it is so nice to find a business that has a lovely, patient and kind person like you to interact with. You provide a refreshing touch of humanity that seems to have vanished. I have already told many friends about your website and just posted a wonderful review of it and your customer service on a yahoo group I am a member of called, Park Slope Parents. I hope it brings you many new customers.

Wishing you all the best.

Josephine F.

Thank you!!  You helped make the process as easy as possible.  I greatly appreciated your patience as we decided take a big step in healthy living for our family…  🙂  We look forward to sleeping much better on our new mattresses!

Kelly O.

Good morning, We received our mattress and pad today – perfect!  And so quick.  We have an ecstatic 4 year old (“now we can all fit on my bed!”). Thank you so much for everything. Kind regards.

Summaiya

Hi Valerie, I just wanted to reach out to you and let you know that I received the mattress. It is perfect! Thank you for working with me to expedite the order. We are in a holding pattern for a couple more days for our little one to arrive so the timing couldn’t be any better. Again, thank you very much for the great service!

Leann

Thank you, Valerie. You’ve been the most thoughtful, graciously giving person I’ve met in business for quite some time. I certainly appreciate your efforts!

Linda Hodge, Master Life Coach

Hi Valerie, Thanks so much. Service on your end is excellent and appreciated. Regards.

Helen M.

Over the past few years I have given your email to many patients. Always a positive feedback. Thanks for all your hard work. Appreciated!

Helen M.Sheri E. Lewis, M.S., N.D.

Hi, I just wanted to say thank you for having such impressive service! I was so amazed to receive my purchase today after ordering it yesterday. I wish all on line shopping was as easy and as efficient as it was with your site. Thank you.

Emma S.

Dear Healthy Child Staff, I am writing to shout my praises to you.  I just discovered your web site, have read several articles – one on breastfeeding and a few others – and as a grandmother and practicing dentist, I send you kudos specifically on your information and your clear way of writing about it.  In this age of bombardment by processed food sellers, ads from big pharma, etc., young parents NEED people like you to provide information like you provide.  THANK YOU.  I will pass on your website to all of my patients who are parents and grandparents.  If you have business cards of some time, please send them to me to set on the front desk at my office.

Carol J. Quinn, DDS

Hi Valerie, My apologies for not getting back to you sooner. I know that you called my home and left a message recently. My son and daughter-in-law and new grandson are very pleased with the new mattress, custom made to fit our family cradle. He is sleeping well on it, as well as a newborn preemie sleeps, anyway, and they use it every day. As far as the waterproof pad also made by Naturepedic, it is working for them also. After it was washed, and put on under a well fitted sheet, my daughter-in-law reports that it is quite satisfactory. I appreciate the attention you gave me when I thought it wouldn’t work because of the sizing, in sending me the RA number 25030. Obviously we do not need to return it. The mattress is a wonderful quality, and I would recommend your services to anyone. We also appreciate how quickly it was delivered. He is now 2 months old, and is strong and healthy. He came home just before 4 weeks of age (he was 2 months premature), so has slept on the mattress for a month now. Ironically his due date was just the other day, January 7. Here is a picture of him, sorry it’s so dark. Thank you again for your personal attention. Happy New Year.

MaryLu L.

Thanks! Mattresses are great. So nice there’s no smell!!

Sorin S.

I received the products today and wanted to say a BIG thank you for all your help. Your customer service is excellent! I will definitely recommend Healthy Child. The products are absolutely beautiful. Thanks again. Kind regards.

Denise

Thank you Valerie – my niece is having a baby in January so this is great timing. I’ll find out if she has a crib mattress yet. The cradle and crib mattresses were perfect. Our granddaughter is 2 1/2 but still sleeps on her crib mattress in a toddler bed. It was a perfect fit for both, as was the custom-fit cradle mattress. There are so many environmental factors we can’t control, so I’m glad at least her little bed is a healthy place to be!

Mary S.

Hi Valerie, Thank you for confirming that borate was not added to my futon —- I appreciate your prompt reply.  I am very pleased with the quality of the futon, my experience with Healthy Child, and your attentive assistance.  Sincerely.

Robert

We just ordered our second 252 coil organic mattress because our second son is due in January.  We are thrilled with our first mattress and we know it has a part to play in the tremendous health of our first son who is 15 months.  Our paediatrician told us that the average baby/child is sick 6-8 times a year.  Our son Aidan has been sick only twice, with each time being a slight cold that did not require any medicine. So, first and foremost, we want to thank you for selling products that contribute to the health and happiness of children.  Secondly, we would like to request your book “Super Healthy Kids, Strengthening Your Child’s Resistance to Disease.”  We thank you for making it available to those who purchase mattresses and we look forward to reading it.  Have a great day!

Mark and Cindy Donnelly

I received the mattress on Friday and it fits perfectly.  Thanks so much for great customer service and a high quality product.

Vicki D.

I really appreciate your attention to this and all the information you have provided. Once again I couldn’t be more impressed with your company and the service you provide.

Barbara

Thank you for your excellent customer service. Since we started using your mattress our 6 month old son is sleeping longer and longer each night in his own crib (though still in our room….we can’t stand to be far from him 😉 ). I recommended the mattress to a friend and she is ordering the same product.

Jennifer

Refreshing to read intelligent reviews of the flu vaccine. I take my hat off to you, and your entire advisory board.  Wonderful newsletter.  Keep up the absolutely fabulous work! 

Nancy Iankowitz MS, FNP-BC, ANCC Board Certified Family Nurse Practitioner

What a wonderful product. It’s very well made and there were no smells right out of the bag. Thank you very much.

Sharon

I had some company so couldn’t write immediately but wanted to let you know that I got the futon last Thursday. I am now sleeping on it and like it very much. It seems well put together, I like the weight of it, how it feels on my back and that nice futon aroma. Thank-you!

Tamara

Hello, We received the mattress. Thank you so much. My daughter LOVES it. God bless.

Shirley R.

Thank you, we just got our futon and we love it. It is so comfortable. I am very happy with our new futon. Thank you for making something we can sleep on that doesn’t hurt my back. Our baby should arrive any day now.

Michelle P.

I ordered your book and I appreciated the advice found there. I also enjoy the newsletters and pass them on to friends and family. Thanks for all your efforts in making more holistic info for children available!

Niki H.