Get the Lowest Prices Guaranteed, Exceptional Customer Service AND Support a Mom-Owned and Operated Small Business!
Saving money is important. So is supporting small business.
With Healthy Child you can do both since we are a mom-owned and operated small business. Buying from Healthy Child guarantees you the best price possible with our price-matching policy and free standard shipping. And our free Gift Card saves you even more money. You are supporting a mom-owned and operated small American business rather than helping a corporate CEO with another big bonus.
We want to continue providing free information and the lowest prices. With your business and referrals we will continue to do so. Thank you for supporting Healthy Child!
A Mom Owned and Operated Business
We are moms with almost 30 years combined parenting experience. Our founder, Jane Sheppard, started Healthy Child in 1997, shortly after becoming a mother. She learned about the toxic threats to her own child and how to reduce exposures. Jane became passionate about examining the research and sharing with other parents. She formed an advisory board of doctors and scientists, and the Healthy Child Newsletter was born.
Most mattress, bedding and furniture products on the market are toxic and unsafe for babies and children. And most homes are lacking in pure air and water. So we made it our mission to find healthy alternatives and make them available at Healthy Child. It’s our passion to provide you with reliable, truthful and substantial information about each product so you can make a truly informed decision.
A BBB Accredited Business
We are a Better Business Bureau accredited business (since September 2015) and have an A+ rating.
BBB Accreditation signifies trust and integrity, and an unwavering commitment to consumers. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.
Here's What We Provide . . .
We provide free standard shipping on most items shipped within the Contiguous US (see exceptions below). This is a huge saving on large items such as mattresses and air purifiers.
Exception – NYC Freight Shipping
Naturepedic freight orders (twin – king mattresses/boxsprings/toppers) shipping to a New York City zip code incur a $100 surcharge. Freight companies charge $100 more for orders delivered within New York City zip code areas. We pay standard shipping, but will charge you the $100 surcharge for NYC area deliveries. Healthy Child does not add any fees to the actual cost to ship.
Exception – In Home Delivery
Healthy Child pays a portion of In Home Delivery shipping method. If your order is shipping via In Home Delivery we will provide a shipping quote to you and pay a portion of the shipping cost.
Shipping to Hawaii, Alaska, Puerto Rico, Virgin Islands
If your order is shipping to HI, AK, PR, VI or Canada, there will be additional shipping charges for your order. Not all items can be shipped to these areas. Please contact us for a shipping quote. Please list the products and sizes you want, plus your entire shipping address when you email us.
PLEASE NOTE: Your order will checkout with free shipping, and shipping cost will be charged to your method of payment after you accept the quote.
Shipping Outside the U.S.
We do not ship to countries outside the U.S. and Canada.
We are sorry that we cannot ship to APO addresses.
Shipping Methods and Timeframes
Most orders ship to you directly from the manufacturer. Each manufacturer has their own shipping method and shipping timeframes. In most cases, you will find the shipping timeframes on each individual product page for that particular product.
Your order will be processed immediately and we maintain contact with the manufacturer to ensure your item is shipped ASAP. We will send you tracking info after your item has shipped.
If you don’t see a shipping timeframe, feel free to contact us, since shipping timeframes can change frequently, and we can let you know what to expect.
Please note that we do everything possible to get your order shipped within the timeframes listed on our site. However, sometimes manufacturers will run out of items before they are able to let us know and sometimes there are shipping delays that are beyond our control. In that case, we will let you know ASAP and we will follow up on your order until it is shipped. Rest assured that we do everything possible to get your order to you as quickly as possible.
Contact us if you would like overnight, 2-day, or 3-day shipping and we will let you know if it is possible and the cost. Certain heavy items, such as mattresses and furniture, cannot be shipped via these expedited shipping methods.
Healthy Child’s Guaranteed Low Pricing Policy
In addition to providing you with thoroughly researched, excellent quality, safe products, reliable information, and extraordinary customer service ~ we want to make sure we are giving you the best price possible!
We’re pretty sure we offer the best deal, but if by chance you do find the exact same item anywhere else for less, let us know and we will match that price.
We’re pretty sure we offer the best deal, but if by chance you do find the exact product listed at a lower price on another website with free shipping and no tax, we will match the price.
Contact us for a price match.
To receive a price match:
- Provide proof of a lower total price. The price must include tax and shipping.
- Product must be the identical manufacturer, model and size, with no variations.
- Price matches cannot be combined with other offers and coupon codes
NOTE that if the price on another site is extremely low, we may not be able to match the price.
Healthy Child Gift Card – Limited Time Offer!
Place an order over $250 and receive a Gift Card to use on any future order at Healthy Child! (See policies below.)
$250 and receive a Gift Card of $20
$350 and receive a Gift Card of $45
$675 and receive a Gift Card of $85
$1,150 and receive a Gift Card of $125
$1,590 and receive a Gift Card of $175
Gift Card Policies:
When you qualify for a gift card, we will send you a Gift Card coupon code via email to use on your next order. You will have this coupon on file in your account until you use it – no expiration.
A Gift Card will not be issued if any discount coupons or price match are used in the order. If you return a product that qualified you for a gift card and your gift card has been used, the value of the gift card will be deducted from your refund amount.
Healthy Child has been in business since 1997. Before selecting a product on Healthy Child, we do extensive research to find the highest quality, most non-toxic products available. We do the research for you. Through extensive research on environmental toxins and safe, natural materials and ongoing communication with environmental scientists and doctors, we provide you with reliable, information that you can trust. There is no question that the products you buy from Healthy Child are safe and healthy for your children.
You receive personal, friendly, and fast customer service from knowledgeable mothers who understand your needs. We provide the best service whether you want to order immediately, or if you have questions, or need follow-up care. We’re always here to help and we strive to:
- Help you to get exactly what you need and desire for your family.
- Make certain you are extremely happy and satisfied with every aspect of your purchasing experience.
- Provide you with reliable, solid information and only the truth about environmental toxins and safe mattress and bedding materials
- Understand the needs and concerns of new moms and parents and all the issues on natural, non-toxic parenting.
We keep you informed about your order. We carry products from several different manufacturers, and the products are shipped directly from the manufacturer to you. Each product page gives you the shipping time frame for that item, and most items are shipped within 1-3 business days. We maintain positive relationships with manufacturers who prioritize your order and make certain your order is shipped on time. If an item is backordered, we let you know ASAP and we keep on top of it until you have received your order.
At Healthy Child, you can shop online with confidence. Your personal data and credit card information is protected. We have partnered with PayPal PayFlow, a leading payment gateway, to offer safe and secure credit card transactions for our customers.
We use the Comodo Extended Validation SSL Certificate which offers the highest available levels of trust and authentication. The EV Certificate was designed to strengthen e-Commerce security and combat phishing attacks to make EV SSL the most complete SSL certificate available. It provides the green address bar to provide immediate, visible trust, and has a 2048-bit, highest assurance SSL Certificate, with 99.9% Browser Recognition.
The PayPal PayFlow Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.